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Learn how to improve the B2B customer experience to improve lifetime value of customers, increase revenue and become the vendor of choice in your industry. Sign up for your CX discovery today.
The CX discovery aims to gain insights into the business’s overall customer experience and identify improvement areas to deliver the best CX in the industry. It helps business leaders with decision-making by highlighting the value of CX to the organization.
The process we follow has been used for years to help companies to discover the current state of CX. The process has been consistently improved to guarantee results while keeping it simple. Depending on the organization’s size and complexity, the CX discovery can up to 8 to 10 weeks.
I’ve started DASCX, a Business Analysis consulting firm in 2021 to help Australian companies to improve capabilities and deliver great CX.
Through DASCX I bring 2 decades of experience and the skills which helped global manufacturing and automotive giants with building technology capabilities to delivering great experiences to their customers and employees.
Our mission is to help companies globally to become the preferred vendor in their industry by delivering the best customer experience for their B2B customers.
Founder & Principal Consultant