The allure of a 4-hour work week is a concept that resonates with many small business owners (We all have read the book from...
The ultimate goal of a B2B CX strategy is to increase customer loyalty, improve customer retention, and drive revenue growth. You can differentiate yourself from your competitors by delivering a superior customer experience, creating brand advocates, and building long-term relationships with your B2B customers.
The process we follow has been used for years to help companies to create their CX strategy. The process has been consistently improved to guarantee results while keeping it simple and straightforward. Depending on the organization’s size and complexity, the CX strategy creation can take 3 to 6 months to complete.
I’ve started DASCX, a Business Analysis consulting firm in 2021 to help Australian companies to improve capabilities and deliver great CX.
Through DASCX I bring 2 decades of experience and the skills which helped global manufacturing and automotive giants with building technology capabilities to delivering great experiences to their customers and employees.
Our mission is to help companies globally to become the preferred vendor in their industry by delivering the best customer experience for their B2B customers.
Founder & Principal Consultant