December 16, 2022
There was a time when connecting with your customers was a lot of work and waiting around. Thanks to the internet and social media,...
December 16, 2022
Balancing efficiency and quality can be tricky for businesses. Oftentimes when the focus is placed on producing value and quality, business processes can get...
December 16, 2022
To say that the business world is fast-paced would be an understatement. In 2021, brands have to constantly innovate and improve upon their existing...
December 16, 2022
As a business analysis consulting firm, what we do is to help companies to be successful with IT project implementations. In this article, we...
December 16, 2022
For consumer goods companies, B2B customer experience (CX) is one of those areas that are quite often overlooked when they think about their customer...
December 16, 2022
In 2021, we witnessed a rise in eCommerce across different industries. According to our data and analyses, 2022 is going to be nothing different...
December 16, 2022
In the past few years, we have witnessed a significant increase in the attention paid to customer experience (CX). With most of this seen...